Who is collecting the data?
Hat Trick Sports, LLC a company located in Erie, PA United States and operating the website located at www.hat-trick-sports.com collects and may store personally identifiable data and usage statistics while you are browsing or shopping on our website. Data may directly or indirectly be collected or shared with other organizations our business and website utilize such as payment processors, web hosts, analytics services, social media, and advertising platforms we incorporate into our modern website experience.
What data is being collected?
Personal data and unique identifiers may be collected when using our website such as, but limited to, name, contact information, geographic location, IP address, demographic information, electronic device settings, browser and system information, and website usage patterns and statistics. Much of the data is collected using SSL secure website transmissions and all reasonable safety and security attempts will be made with our storage and handling or your data. Data collection may occur when using or browsing our website, using the contact form, setting up an account, placing orders, clicking links or buttons, and submitting forms located on our web pages. By using this site and our services, you agree that you are at least 13 years of age and/or of legal age in your locality to place an order and provide consent to the disclosure of personal data.
Why is data being collected and how will it be used?
We collect information about you to complete your order transaction, manage your account, and to provide personalized suggestions, marketing, and website experiences. Unique identifiers and contact information are collected to verify the user's identity and for use in our record system. We also use data we collect for processing and fulfillment of orders, contacting customers regarding order status or issues with their order, notifications of product recalls, fraud prevention, and for our internal analytics, reports, and general business analysis. We may use your IP address and location reporting to help diagnose problems with our server, collect broad demographic information for analysis, and reduce the risk of fraudulent transactions.
Will the data be shared with any third parties?
Data will not be shared or sold to any third parties not directly involved in our daily business operations or processing of your order. Your data may be shared with companies we use to operate and facilitate your browsing on our website, order management, and delivery of your order such as payment processors and shipping companies. We have chosen these third-party companies partially based on their history of service, reliability, and transaction security. Data may also be shared as needed with our suppliers, companies that provide us with accounting, analytics, order processing and fulfillment, marketing, remarketing, and advertising services. Any personal financial data, credit card, or payment information you submit will be used by us only for the purpose of completing and processing order related transactions. For payment processing and completion of your order, you may be briefly redirected to third party websites and away from www.Hat-Trick-Sports.com. While on these sites we cannot guarantee the safety and privacy of your information and the individual sites rules, regulations, and privacy policies apply.
How long will the data be stored for?
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All data is protected using current industry methods. We do not store financial information such as credit card numbers directly on this site. Data will be periodically removed and destroyed within our systems when no longer needed or as systems are upgraded. Some data may be retained to assist with future operational requirements, statistical analysis, expediting repeat customer orders, or when necessary for handling customer, legal, or regulatory information requests. Personally identifiable data we hold will be removed or updated at any time upon customer request.
What rights does the data subject have?
You have the right to request more information from us regarding the data and information we may store, ask for personally identifiable data update or removal, or raise a complaint regarding the data we have collected. We will make a reasonable, professional, and ethical attempt to secure your data that we collect and ensure privacy now and in the future. Contact us with your questions or removal requests and we will make all reasonable efforts to remove your personal data located in our systems. In the rare case, a data breach occurs we will attempt to notify you of the situation. For users that have subscribed to our mail list you may unsubscribe or opt-out of our mail list and stop receiving future mailings by contacting us directly. If you have an account set-up on our website, you can also set or change email contact preferences by accessing your account profile. Hat Trick Sports is strongly against unsolicited email and spamming and will honor all requests to be removed from our mailing lists.
We reserve the right to change our privacy and data protection policy at any time, but we will post changes or updates on our website, so our users are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it.