Shipping Policies and Information
It is our commitment at Hat Trick Sports, LLC to provide the fastest, easiest, and most cost effective shipping options available. We are experienced international shippers and generally ship in-stock items within 1- 2 business days of receiving orders. Many orders will ship the same day! Below is detailed information regarding our shipping policies. If you have any further questions regarding our shipping procedures please contact us at firstname.lastname@example.org.
We ship to where you are...
- Shipping is available to almost all locations worldwide!
- We can ship to Military, APO, and FPO addresses.
- WE SHIP WORLDWIDE to the United States, Australia, Canada, Europe, the UK, and all places in between.
- Most packages are shipped UPS, or United States Postal Service Priority or First Class Mail.
What are the shipping costs?
- For your convenience during the order checkout and payment process the actual cost of shipping and packaging items in your order are displayed and calculated by our online shopping cart and added to your order. (Buyers outside the USA, please see below for more information on customs and import charges.)
- Free US shipping, specials, and reduced international shipping charges are available on select items from time to time and will display in the cart during checkout.
- You are able to select the carrier of your choice during the checkout process. Please note however, that Hat Trick Sports, LLC reserves the right at any time to change your shipping preference selected during checkout in order to provide the most efficient order processing and delivery of your goods.
- The price you pay for shipping on items ordered from Hat Trick Sports, LLC is a true shipping and packaging cost. We do not tack on handling costs or inflate your shipping charges.
- Special order or non-stock items may require an additional 3 to 7 business days to ship.
- We do make special arrangements for overnight and express shipping. Please call or email us at email@example.com to make these special arrangements.
- Please contact us to make arrangements for insurance on your orders. Without a special request and prior payment for parcel insurance, your item will not be shipped with extra insurance coverage.
- Hat Trick Sports, LLC can send items to locations other than your billing address. No matter where you are, we can get the products you need delivered ASAP. Get the brace, sleeve, support, guard, wrap, or other equipment to loved ones, kids at college, or delivered to your hotel door even when you are traveling. We will get what you need to wherever you are in order to keep you in the game.
International Orders and Shipments
- Please choose Priority Mail International for package tracking and quicker delivery (about 5 to 14 business days) or choose International First Class Mail (Airmail) for a less expensive option with delivery in about 1 to 3 weeks. Please note that International First Class Mail currently provides only limited tracking information to many locations, and delivery times may vary. Residents of some countries may be required to ship using only Priority Mail International to avoid delivery delays and problems.
- Customs delays are common in many countries and may result in a longer than expected shipping time.
- Any import duties, taxes, fees, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. These are not additional charges or hidden shipping fees charged by Hat Trick Sports, LLC, but rather government import charges that are specific to your country.
- We do not mark merchandise values on customs forms below value or mark items as "gifts". United States and international government regulations prohibit such behavior.
- There is no order too big or too small to ship worldwide. We ship both domestic and international orders daily and maintain a large inventory to meet your needs. We can arrange to ship with a freight company for very large international orders.
When will I get my purchase?
- We make a concerted effort to stock a wide variety of braces, supports, guards, rehabilitation supplies, insoles, tape, and injury prevention supplies, in a variety of common sizes, styles, and colors. We work hard to keep a large in-stock selection to allow for the quickest shipping possible. Items that are in-stock will usually ship same day or within 2 business days (Please note that business days do not include US holidays and weekends). Some of our orthopedic braces and sports medicine supplies are non-stock due to the wide variety of colors and sizes available. These products may be drop-shipped or special ordered for you. Hat Trick Sports, LLC cannot guarantee delivery dates of these products, but will make every effort to make sure they are delivered to your door as quickly as possible.
- When an item is out of stock your order may be shipped directly from the manufacturer to ensure faster delivery
- Large orders may have items shipped in separate packages when practical.
- You will receive a shipping confirmation email when your order ships. Please make sure that firstname.lastname@example.org is not blocked by your emails SPAM filters.
- Depending on your shipping location, you can usually expect to receive your items between 2 and 21 days from the time you place your order.
Ship times can vary by location and country, but approximate delivery times are as follows*.
DOMESTIC USA SHIPMENTS:
USPS FIRST CLASS MAIL - 2 to 5 days
USPS PRIORITY MAIL - 2 to 3 days
USPS EXPRESS MAIL - 1 to 2 days
UPS GROUND - 1 to 5 Business days
UPS 2-DAY AIR - 2 Business days
UPS 3-DAY SELECT - 3 Business days
USPS FIRST CLASS MAIL INTERNATIONAL (AIRMAIL) - 1 to 3+ weeks (*Tracking is not available and will not update on USPS website)
USPS PRIORITY MAIL INTERNATIONAL - 5 to 14 business days
*Please note that Hat Trick Sports, LLC cannot predict or determine the exact date of delivery. Customs delays are common in many countries and may result in longer international delivery times.
Customers in Pennsylvania
State Sales Tax of 6% will be applied to all applicable orders shipped to locations within Pennsylvania.